The Rollback Crisis: 79% of Businesses Have Had to Undo Something an AI Agent Did. Here's What Went Wrong.
Kore.ai's June 2026 Agent Productivity Index landed with a number nobody in the industry wanted to see: 79% of enterprises with production AI agents have already had to manually reverse an action the agent took. Ninety-three percent said the reversal was costly and disruptive. This is not a model problem. It's a design problem.